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Privacy Policy

TERMS AND CONDITIONS OF USE FOR MATTRESS STORE WEBSITE

Welcome to our mattress store website (the “Biote.uk”). The following terms and conditions  govern your use of this Site, so please read them carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms and Conditions.

  1. Product Information All information provided on the Site regarding our products, including but not limited to product descriptions, specifications, and pricing, is subject to change without notice.

  2. Ordering and Payment All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, product availability, or suspected fraud. We accept payment via credit card, debit card, or other payment methods as indicated on the Site. Payment is due at the time of purchase.

  3. Shipping and Delivery We will make every effort to ship your order as quickly as possible. However, we do not guarantee delivery dates and are not responsible for any delays in shipping or delivery. We reserve the right to use any shipping method we deem appropriate. Shipping charges are non-refundable.

  4. Returns and Refunds We accept returns of unopened and unused products within 30 days of purchase. Refunds will be issued in the original form of payment, less any applicable restocking fees or shipping charges. Please see our Return Policy for more information.

  5. Warranty All products sold on the Site are covered by their respective manufacturer’s warranty. Please see the product documentation or contact us for more information.

  6. Limitation of Liability In no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of the Site or the inability to use the Site, even if we have been advised of the possibility of such damages.

  7. Indemnification You agree to indemnify, defend, and hold harmless our mattress store, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.

  8. Modifications to Terms and Conditions We reserve the right, in our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

  9. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom/London, without regard to its conflict of law provisions.

  10. Jurisdiction Any legal action or proceeding arising out of or related to these Terms and Conditions or the Site shall be brought exclusively in the courts of  United Kingdom/London.

  11. Entire Agreement These Terms and Conditions constitute the entire agreement between you and our mattress store regarding the use of the Site and supersedes all prior and contemporaneous agreements and understandings, whether written or oral.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@biote.uk .

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